About the Job

Job Title

Live Chat Wellness Consultant

Job Category



Naples, Florida

Job Description and Requirements

Join the bistroMD team with this remote job opportunity to make new connections with potential customers in a role that combines sales & customer service! We are looking for a Live Chat Representative responsible for providing outstanding customer service with a passion for healthy living.

The leading weight loss meal delivery program, bistroMD, creates diet plans to make losing weight and eating healthy effortless. Members customize the program that's best for them & get delicious chef-prepared, doctor-designed meals delivered right to their door.

Balance by bistroMD is our a-la-carte meal delivery service offering flexible & convenient ordering online. Our menu of meals & snacks offers specialty diets including gluten free, heart healthy, low sodium, diabetic friendly, and more.

Silver Cuisine by bistroMD is an additional a-la-carte meal delivery service specializing in senior nutrition & convenience for caregivers.

This role helps members by answering questions about our brands to help them find the best one of our programs for their lifestyle & price point. A key part of this position is being empathetic and understanding of those trying to change their lifestyle. You must be comfortable in a fast paced atmosphere and juggling multiple tasks (in this case chats).

Live Chat Representative Functions:
- Chat online with customers from bistroMD, Balance, & Silver Cuisine seeking assistance & recommendations for product selections
- Close sales, upsell, and assist with checkout
- Maintain product and policy knowledge
- Maintain system knowledge of each website
- Regular, dependable attendance & punctuality

- Ability to provide outstanding customer service to external and internal customers on a consistent basis
- Computer navigation and typing skills
- Strong analytical skills
- Excellent decision making and follow-up skills
- Excellent communication and organizational skills
- Interest in health & wellness is preferred but not required.
- Salesforce experience preferred

Hours & Availability
- Ability to work a flexible schedule based on department/company needs.
- Ability to work nights (10PM-1AM ET) & weekends if needed
- Minimum of 10 hours per week required

- Work from home opportunity! All you need is a reliable computer, tablet, or phone. We'll route chats to you during your chosen shift.
- Competitive pay and perks

Ellie Steen
Apply via email to Ellie at ellie@bistromd.com with resume and cover letter.
When responding to this opportunity, reference nutritionjobs.com.


Ellie Steen

239-514-0700 [tel]

[posted May 25, 2017]

When responding to this opportunity, reference nutritionjobs.com.

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